The voting system has been restored! An official read the lists and contacted their colleagues which is great. But alas! There was no way to contact anyone on this consultation and not sure if they will extend the dates. I wish that offices would better coordinate their activities – for instance, CRTC just ran a consultation. Help could have been sought from them to set up a more reliable system!
Here is another message from an official at Strategis:
I contacted our expert at the Digital Economy Consulation who provided me with the response below: “We are aware that there have been recent difficulties on the website in regards to voting and/or providing comments. The problem has been rectified and we would encourage the participant to retry and/or resubmit. If you are still experiencing problems, please contact us soon as possible” I hope this is of help to you. If you have further questions please do not hesitate to contact us at the coordinates below.
the voting system for the website has been restored by the external service supplier. Your emails to the community at large were forwarded to colleagues responsible for overseeing the site. Tomorrow, I will raise again other issues such as help contact info and proactive disclosure of the supplier.
The voting system is broken. Please adivise these folks!
Imagine no direct responsible telephone number or email!
firstname.lastname@example.org, Clement.T@parl.gc.ca, Clemet1@parl.gc.ca, Clemet2@parl.gc.ca, email@example.com
Digital Economy Online Consultation
Toll-free: 1-800-328-6189 (Canada)
Human Resources and Skills Development Canada